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Cisco Patch AlertLast week Cisco released a Prime License Manager (PLM) critical patch to patch a patch they released in November to address a SQL vulnerability—release date of the latest patch 12/21/2018. Although the initial patch resolved the vulnerability, it created other problems. By installing the patch, it disabled the install/upgrade functionality in the PLM user interface and disabled the backup/restore function in the PLM user interface. Cisco PLM supports a number of collaboration applications including but not limited to Cisco Unified CM, Cisco Unity Connection and Cisco WebEx Meetings Server. 

As we soon approach 2019 it should be on everyone’s mind that Microsoft will be ending its support of PC’s running on Windows 7 and network infrastructure running on Windows Server Windows Icon End of Life 20202008 and 2008 R2 in January 14, 2020. A year might seem a long way away from now, however, be advised that waiting to address this until the last minute can leave your business in an unnecessary scramble. 

What does this mean? Keep in Mind Window 7 and Sever 2008 were developed a decade ago so the technology behind them is old. There are plenty of reasons why you’ll want to address the impending retirements before the end of 2019, mostly due to the potential risks of running a business on unsupported system platforms. Here are just a few reasons: 

 

 

IBM has agreed to purchase Red Hat for roughly $34 billion dollars. Red Hat has been in the Open Source software market for well over 2 decades and has established itself as one of the leading players for enterprise operating systems, Red Hat Enterprise Linux.IBM Chasing Red Hat

 

 

 

 

Keeping your company safe from monetary theft from cybercriminals is something every business needs to be on top of. A common method used by cybercriminals to steal is through hijacked emails. Cybercriminals target unsuspecting victims by gaining unauthorized access to emails by way of Spam, malware, phishing emails, compromised websites, and software exploits. Policy Procedure image

Microsoft has just announced the introduction of Microsoft Teams. This is a new chat-based workspace in Office 365. The intent is to bring together colleagues, content, and dialogue in order to increase work productivity in a practical way. Built from the ground up, Microsoft Teams has seamless integration with familiar Office applications.Microsoft Teams 1

Unfortunately there is no full proof way to avoid malware but there are steps you can take to reduce the chances of getting a malware infection. Here are 10 easy tips to reduce your risk for malware:malware prevention

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30 Years of Rave Reviews

We are so pleased with the installation of our Shoretel system. The phones work great and James was able to customize the system to suit our somewhat unusual need of combine live person answering and automation. Both the phones and the software are user friendly and required little training. James…

We’re getting rave reviews on the new e-newsletter. I just want to let you know how grateful we all are for your help on this project—your great direction, patience and support are invaluable.

We would NEVER have gone this far without you!

Thank you for explaning what you did in an understandable way. You're very patient working with such a small company and treating us as though we were a huge corporation.

We are very happy to have your company in place. Joel and Tony have been excellent. The Senior Management Team feels as though a great weight has been lifted from their shoulders and we are appreciative that our systems and software are in the hands of experts.

We are very satisfied with the professional demeanor of both Tessa and Michael and their willingness to go above and beyond the scope of their expectations to solve our computer-related issues. The immediate and personal attention we receive from Nims when our Firm has an IT issue is impressive, to…

At a time when it may seem like good customer service is at all time low and we hear so many negatives about many companies and their employees, it’s a pleasure to be able to send along our positive comments regarding Nims & Associates … and more specifically about Chris. Chris has worked our…

Since our bank told us we need to become PCI compliant, we found lots of holes and “open doors” on our servers, hosting, website etc. Chris closed up them and Tim has helped with the all the other annoying daily problems we have had, and they both do it with a smile and a reassuring, calming tone…

Thank you for assigning Don to handle our myriad of computer tasks throughout the year. His expertise and friendly can do personality are a cherished resource within our firm. Whenever the screen goes blank or freezes up we always think "Have no fear Don soon will be here" which he is and things…

Nims and Associates are the best support company I have ever worked with. They get back to my every problem or question in record time. They have been able to help or fix every problem I have come up with. Bill and or Bob are very knowledgeable with all my MASS 200 problems. I would and have…

Bill has far exceeded my expectations. I am happy to have another Super Technician to rely on for MAS200.

Our Yardi conversion was challenging. Hiring Nims and in turn working with Marco was the smartest thing we did to assist in this transition. His contribution was priceless. My staff and Board both agree it would have been a nightmare without Nims (Marco).

I was going to say it was the smartest…

Can I tell you how we feel about Chris? He is the greatest. He goes way beyond the norm. We can't ask for better service and support. Chris has taken the time to teach me additional things to not only help him but us here which cuts the time we need him here to fix something I can do. Not many…

We are impressed with response times and the general aptitude of your support group. This stands in stark contrast to some of the experiences with other IT resources we’ve patronized in the past.
We are very impressed with josh…he seems very knowledgeable and he communicates well…and he just seems like a nice person also…basically our dream consultant….

Again, we’re really impressed with josh and would not hesitate to recommend Nims to anyone.

I’ve sent more than one shining Michael endorsement. The whole company kicks ass.

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