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Support
Help Desk, Remote IT, & Remote ERP Support
Live help desk support
Our normal support hours are from 8:30 am to 5:30 pm Pacific Time. After hours and weekend support is available on an emergency basis (additional charges may apply).
| Main Support Phone Number | 707-781-6300 press 2 |
| Toll Fee Support Number | 877-454-3200 press 2 |
| email Help Desk Email | help@nimsassociates.com |
| email General Email | info@nimsassociates.com |
Want to contact us about a non-support matter?
Remote IT Support
To get remote IT support, you need a remote session code (provided by your consultant). Enter your code below and click the arrow to join.
Need help, but aren't a client yet?
Remote ERP support
To get remote ERP support, you need a remote session code (provided by your consultant). Enter your code below and click the arrow to join.
Get in touch.
We’d love to hear from you. Let us know how we can help.
We know how frustrating it can be when you can't get the help you need. Even knowing who to call can be difficult. We understand. Call us.