Nims & Associates has been providing computer, network and software support for 25 years.
|Contact Center Call Compliance|
Optimizing the customer and prospective customer experience is a powerful way to reduce churn and increase sales, but many organizations are under constant pressure to lower costs. This often means reducing the amount of human interaction—the very foundation of a positive customer experience!
Is it possible to increase attentiveness while lowering the total cost of ownership (TCO) at the same time?
It is if you have the right contact center.