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 ShoreTel, Inc., is a leading provider of Pure IP unified communications systems. ShoreTel enables companies of any size to seamlessly integrate all communications-voice, data, messaging-with their business processes.
Independent of device or location, ShoreTel's distributed software architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability while driving down the overall total cost of ownership.
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ShoreTel
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Leading edge technology enables ShoreTel to redefine the meaning of the “mobile worker,” changing the rules in the communications industry
SUNNYVALE, Calif., October 21, 2010 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC), today announced it has acquired Agito Networks (“Agito”), a leader in platform-agnostic enterprise mobility, for approximately $11.4 million.
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ShoreTel
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ShoreTel customers rate its technology, customer service, and value highest in the industry
SUNNYVALE, Calif., Sept. 15, 2010 –ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC), today announced that for the seventh consecutive year, it has received the highest ratings for IP telephony products from IT decision makers in Nemertes Research annual benchmark. The high ratings earned ShoreTel the Nemertes PilotHouse Award for Best IP Telephony Provider–Market Challengers. Nemertes, an independent research firm based in Illinois, received ratings for 37 IP telephony vendors and determined the award solely on the views and experiences of more than 2,000 actual users of IP telephony systems.
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By Irwin Lazar, Nemertes Research | Aug 20, 2010
Nemertes recently completed our annual benchmark of over 200 companies, conducting detailed interviews with IT leaders to gain insight into spending trends, technology deployment plans and experiences, and how macro and micro-economic trends are shaping IT plans. In the UC space we discovered five key trends that enterprise IT buyers, and their suppliers, should watch moving forward. In no particular order these are:
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Unified communications suites can integrate all your business communications into a single system by blending both messaging and real-time services. This PC World video explains how these integrated services can benefit your business while providing cost savings.
http://www.pcworld.com/article/198333/communications.html |
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ShoreTel
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In today’s competitive environment, high productivity and customer service are the life blood of business success. Communication systems are at the heart of this success.
When the system fails, nobody communicates. Information stops flowing. Individual productivity plummets. Customer service tanks and reputations are at risk.
So what causes a communications system to fail? Most likely it was too complicated to set up properly, or it was too difficult to manage, or it had a single point of failure and lacked sufficient redundancy to overcome the problem.
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