Our normal support hours are from 7:30am to 5:00pm Pacific Standard Time. After hours and weekend support is available on an emergency basis (additional charges may apply).
To reach support by phone or email:
| Main Support Telephone Number |
(707) 781-6300 press 2 |
| Toll Free Support Number |
(877) 454-3200 press 2 |
| Help Desk Email |
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| General Email |
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Click here to have us contact you regarding a non-support issue.
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Support
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 To talk with our help desk, call 877-454-3200 and press 2 during the main greeting. Our normal support hours are from 7:30am to 5:00pm Pacific Standard Time. After hours and weekend support is available on an emergency basis (additional charges may apply).
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Support
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 To email our help desk, send a message addressed to
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. Our normal support hours are from 7:30am to 5:00pm Pacific Standard Time. After hours and weekend support is available on an emergency basis (additional charges may apply).
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To get remote support, you must have a remote session code (provided by your consultant). Enter your name and your key below and click connect.
